At Pugazh Foods, we strive to deliver our authentic, handcrafted pickles to you as quickly and safely as possible. Please review our shipping policy below for a smooth experience.

Processing Time:

  • Standard Processing: 2 business days (Orders are prepared, packed, and dispatched within this timeframe).
  • If Stock is Unavailable: In rare cases where additional preparation is needed, processing may take up to 7 business days. You will be notified if there’s any delay.

Shipping & Delivery:

  • We ship via trusted courier partners to ensure safe and hygienic delivery.
  • Delivery times depend on your location and the courier service.
  • Once dispatched, you will receive a tracking details (if applicable).

Important Notes:

  1. No Returns/Refunds – Since our products are perishable food items (pickles), we do not accept returns or offer refunds after delivery.
  2. Damaged/Leaked Products – If your order arrives damaged, notify us within 24 hours with photo/video proof for assistance.
  3. Address Accuracy – Ensure your shipping address is correct. We are not responsible for delays or losses due to incorrect details.
  4. Delivery Delays – While we try our best, unforeseen issues (weather, courier delays, etc.) may occur. We appreciate your patience.

Contact Us:

For any shipping-related concerns, reach out to:
📧 Email: sales@pugazhfoods.com

Thank you for choosing Pugazh Foods! We appreciate your trust and support.